Trusted by leading firms, councils, and organisations across the UK.
Case Management Made Simple
Created to streamline expert instruction, Witness Connect is built by people with first-hand experience of the process.
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Frequently Asked Questions
How does Witness Connect save time?
By reducing reliance on fragmented email chains, manual tracking, and disconnected documentation processes.
The platform is designed to centralise communication, clarify scope and fees early, and provide a more structured workflow around instruction.
We are continuously refining this through early access feedback.
How do instructions work?
Once expert witnesses have set up their profiles, solicitors can use AI-powered search and filtering to identify experts that match their specific requirements. Solicitors can then send an instruction request with clear details, which experts can review and either accept or decline. Each instruction is tracked through the platform from start to finish.
Does Witness Connect support legally aided work?
Yes. The platform is designed to support both privately funded and legally aided cases.
We recognise that legal aid remains a critical part of the justice system, and expert instruction within that context often comes with additional administrative and fee sensitivities.
Experts indicate within their profiles whether they accept privately funded instructions, legally aided work, or both. This allows solicitors to identify suitable experts at the search stage.
Our aim is to provide structure and transparency around instruction, regardless of funding route.
Can solicitors see where a case sits in the workflow?
Yes. Witness Connect provides visibility of where a case sits within the instruction process. Solicitors can see when an instruction is accepted, in progress, awaiting documents, or completed, helping them track progress without repeated follow ups.
Can solicitors book experts into available slots?
Yes. Where experts enable scheduling, solicitors can request interviews, assessments or meetings within available time slots. This reduces delays caused by email coordination and uncertainty around availability.
Do firms need to move all their cases onto Witness Connect?
No. Firms can use the platform alongside existing working practices. Many begin by using it to source experts and then expand usage over time.
What happens if a case needs to be reassigned to a different expert?
Solicitors remain free to instruct another expert at any stage. The platform retains a clear record of communications and documents to support continuity.
How do I get started?
Get in touch with us to register or book a demo: support@witnessconnect.co.uk
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